Hybrid Community Technician, Network Technician, Bell Aliant
Job Description
e a critical part of our Customer Operations team, which delivers world-class service and maintains thriving relationships with Bell customers. You will gain valuable experience and insights that you’ll use to address inquiries and concerns, provide technical assistance, process orders and service requests, manage customer accounts and ensure overall customer satisfaction.
As part of our team, will be at the heart of our customers’ experiences.
Description
Network Technicians are employees engaged in the testing, commissioning, operation, maintenance, repair, and surveillance of network related equipment, cellular and radio sites, and a variety of related equipment including hardware, software, equipment on customer premises and other associated equipment.
Education Requirements
Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field
OR
Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), CompTIA Network+ Qualification, Nortel (NCSS or higher) and/or Microsoft
Ability Requirements of the Position
Physical
- Climb poles on a daily basis (using ladders, spurs and other tools)
- Good colour vision
- Lift heavy equipment
- Sitting for long periods of time, wearing a headset, working with a computer and using a 10 button telephone set, simultaneously
- Travel over rough terrain
- Work effectively aloft
Skills/Knowledge
- Analytical skills
- Communications skills: verbal and written
- Computer skills – Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
- Interpersonal skills
- Keyboarding skills
- Multi-task skills (i.e. think/listen/type and think/talk/type)
- Planning and organizing skills
- Problem solving skills
- Project management skills
- Time management skills
Other
- Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be required
- Travel using various modes of transportation in all kinds of weather
- Valid Driver’s License
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